Telecoms Action Plan
- Country/entityKosovo
Serbia
Yugoslavia (former) - RegionEurope and Eurasia
Europe and Eurasia
Europe and Eurasia - Agreement nameTelecoms Action Plan
- Date25 Aug 2015
- Agreement statusMultiparty signed/agreed
- Interim arrangementYes
- Agreement/conflict levelInterstate/intrastate conflict(s) ()
- StageImplementation/renegotiation
- Conflict natureGovernment/territory
- Peace processKosovo-Serbia Normalisation Process
- PartiesAgreement unsigned, working group members listed:
Working groups: Kosovo
Working Group on Regulator co-operation Mr Ekrem Hoxha from RAEPC (ekrem.hoxha@art-ks.org)
Operators IMr lir Imeri (RAEPC)/ Mehdi Latifaj (PTK)
Postal Services Group: Mr Sejdi Hoxha, Chief Executive Officer from Post of Kosovo (sejdi.hoxha@ptkonline.com)
Working groups: Serbia
Working Group on Regulator co-operation Mr Milan Jankovic from RATEL/Operators Mr Milan Aleksijevic (Telekom Srbija)
Postal Services Group: Mr Vladimir Dimitrijović (Post of Serbia)
Finalized by Serbian Prime Minister Aleksandar Vucic and Kosovo Prime Minister Isa Mustafa. - Third partiesAgreement unsigned, meeting facilitated by European Union High Representative for Foreign Affairs & Security Policy Federica Mogherini
- DescriptionAction plan agreed by parties to implement the Telecommunications (Technical Dialogue Agreement) agreed on 8 September 2013, when parties agreed that Kosovo will be allocated a 3-digit dial code, and other modalities for reforming telecommunications infrastructure.
- Agreement document
Groups
- Children/youth
No specific mention.
- Disabled persons
No specific mention.
- Elderly/age
No specific mention.
- Migrant workers
No specific mention.
- Racial/ethnic/national groupGroups→Racial/ethnic/national group→SubstantivePage 3, 2.7. Regulators will sign technical agreement on the harmonisation of the digital and analogue broadcasting spectrum with a view to avoid intentional interference between services and not to cover the border / boundary of the other party intentionally. Comment: Other responsible institutions should be involved. Procedures mentioned above will leave enough bandwidth for multiplex for existing broadcasting for Serbian population.
- Religious groups
No specific mention.
- Indigenous people
No specific mention.
- Other groups
No specific mention.
- Refugees/displaced persons
No specific mention.
- Social class
No specific mention.
Gender
- Women, girls and gender
No specific mention.
- Men and boys
No specific mention.
- LGBTI
No specific mention.
- Family
No specific mention.
State definition
- Nature of state (general)
No specific mention.
- State configuration
No specific mention.
- Self determination
No specific mention.
- Referendum
No specific mention.
- State symbolsPage 8, Annex 3: denomination of Kosovo in the ITU’s technical annexes
In the technical annexes to the ITU’s bulletins, Kosovo will be referred to as Kosovo * with the footnote “This designation is without prejudice to positions on status, and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo declaration of independence." - Independence/secession
No specific mention.
- Accession/unification
No specific mention.
- Border delimitation
No specific mention.
- Cross-border provision
No specific mention.
Governance
- Political institutions (new or reformed)
No specific mention.
- Elections
No specific mention.
- Electoral commission
No specific mention.
- Political parties reform
No specific mention.
- Civil society
No specific mention.
- Traditional/religious leaders
No specific mention.
- Public administration
No specific mention.
- Constitution
No specific mention.
Power sharing
- Political power sharing
No specific mention.
- Territorial power sharing
No specific mention.
- Economic power sharing
No specific mention.
- Military power sharing
No specific mention.
Human rights and equality
- Human rights/RoL general
No specific mention.
- Bill of rights/similar
No specific mention.
- Treaty incorporation
No specific mention.
- Civil and political rights
No specific mention.
- Socio-economic rights
No specific mention.
Rights related issues
- Citizenship
No specific mention.
- Democracy
No specific mention.
- Detention procedures
No specific mention.
- Media and communicationRights related issues→Media and communication→Media logisticsSummary: the agreement in its entirety provides for implementing an earlier agreement that Kosovo will be allocated a 3-digit dial code, and other modalities for reforming telecommunications infrastructure. Key provisions are coded here.
Page 1, 6. An implementation group will be formed, with EU facilitation as necessary, in order to draft a full Action plan for the implementation of the Agreement. Once the above arrangements have entered into force, the implementation group may discuss, at the request of either side, any other issues relating to these arrangements. The full implementation process will commence upon receipt of written acceptance of Action plan. Comment: Any request for a possible modification to NewCo mobile infrastructure may be raised under these discussions.
Page 1, 1.0. In the context of the EU-facilitated dialogue, both sides agree that Kosovo shall be allocated a 3-digit dial code from the ITU in line with the standards and principles and timetable of the ITU, The two sides agreed that a mutually accepted modality will be found regarding this process within three months, with EU facilitation as necessary.
Page 1, 1.1. Approach to the ITU with EU facilitation as necessary. Comment: It is agreed that Austria sends the letter to the ITU to initiate this procedure. The text of this letter is in Annex 2 to this Action Plan
Page 1, 1.2. Allocation of 3-digit dial code. Both parties agree Kosovo will have the sole responsibility for implementing this code, after Kosovo is allocated this 3-digit code by the ITU. ITU will communicate with RAEPC as the sole administrator of this code if necessary. Comment: The ITU publishes its bulletins on the 1st and the 15th of the month. The text of the ITU bulletin is in Annex 1 to this Action Plan. The denomination of Kosovo in the ITU’s technical annexes is in Annex 3 to this Action Plan.
Page 2, 1.5. The aim is that the migration period relating to the dial code should end by January 2015. After this date, this dial code from the ITU will be used by all operators in Kosovo. Operators from both parties will reduce costs to local charges for citizens. Comment: Will also need to involve NewCo. (see point 3 and 4 below: only operators authorised by RAEPC will be able to operate in Kosovo).
Page 2, 1.7. Operators from both parties will reduce costs to local charges for citizens, in accordance in EU practices. Both sides will ensure that there will be no institutional, legal or procedural obstacles to do so.
Page 2, 2.0. Regulators in both sides will agree technical agreements to harmonise the use of spectrum for GSM, and television signal, including digital terrestrial broadcasting, with the aim of ensuring mutually uninterrupted provision of services based on the principles of ITU and avoiding harmful interference between services. Each Party commits not to cover the border/boundary of the other Party intentionally.
Page 3, 3.0. On fixed telephony, a full license for fixed telecommunications services will be issued to a NewCo, subsidiary of a Serbian company registered in accordance with the Kosovan regulatory framework. Comment: The current fixed active telecommunications infrastructure should be regularly maintained until the license is granted in 3.4.
Page 3, 4.0. On mobile telephony, the Kosovo authorities will permit the new company a temporary authorisation, under Kosovo regulatory framework, for current operations, limited to the current infrastructure on the ground. This temporary authorisation will not expire before January 2015. The temporary authorisation will expire once the Kosovo authorities issue a new full, unrestricted, mobile telephone license as a result of a tender / auction. The tender will be organised in line with EU Standards. Comment: The current fixed active telecommunications infrastructure of NewCo should be regularly maintained until the license is granted in 4.2. - Mobility/access
No specific mention.
- Protection measures
No specific mention.
- Other
No specific mention.
Rights institutions
- NHRI
No specific mention.
- Regional or international human rights institutions
No specific mention.
Justice sector reform
- Criminal justice and emergency law
No specific mention.
- State of emergency provisions
No specific mention.
- Judiciary and courts
No specific mention.
- Prisons and detention
No specific mention.
- Traditional Laws
No specific mention.
Socio-economic reconstruction
- Development or socio-economic reconstruction
No specific mention.
- National economic plan
No specific mention.
- Natural resources
No specific mention.
- International funds
No specific mention.
- BusinessPage 3, 4.0. On mobile telephony, the Kosovo authorities will permit the new company a temporary authorisation, under Kosovo regulatory framework, for current operations, limited to the current infrastructure on the ground. This temporary authorisation will not expire before January 2015. The temporary authorisation will expire once the Kosovo authorities issue a new full, unrestricted, mobile telephone license as a result of a tender / auction. The tender will be organised in line with EU Standards. Comment: The current fixed active telecommunications infrastructure of NewCo should be regularly maintained until the license is granted in 4.2.
- Taxation
No specific mention.
- Banks
No specific mention.
Land, property and environment
- Land reform/rights
No specific mention.
- Pastoralist/nomadism rights
No specific mention.
- Cultural heritage
No specific mention.
- Environment
No specific mention.
- Water or riparian rights or access
No specific mention.
Security sector
- Security Guarantees
No specific mention.
- Ceasefire
No specific mention.
- Police
No specific mention.
- Armed forces
No specific mention.
- DDR
No specific mention.
- Intelligence services
No specific mention.
- Parastatal/rebel and opposition group forces
No specific mention.
- Withdrawal of foreign forces
No specific mention.
- Corruption
No specific mention.
- Crime/organised crime
No specific mention.
- Drugs
No specific mention.
- Terrorism
No specific mention.
Transitional justice
- Transitional justice general
No specific mention.
- Amnesty/pardon
No specific mention.
- Courts
No specific mention.
- Mechanism
No specific mention.
- Prisoner release
No specific mention.
- Vetting
No specific mention.
- Victims
No specific mention.
- Missing persons
No specific mention.
- Reparations
No specific mention.
- Reconciliation
No specific mention.
Implementation
- UN signatory
No specific mention.
- Other international signatory
No specific mention.
- Referendum for agreement
No specific mention.
- International mission/force/similar
No specific mention.
- Enforcement mechanism
No specific mention.
- Related cases
No specific mention.
- SourceGovernment of the Republic of Serbia, Negotiation process with Pristina
http://www.kim.gov.rs/eng/pregovaracki-proces.php
TELECOMS ACTION PLAN
6
Tasks:
An implementation group will be formed, with EU facilitation as necessary, in order to draft a full Action plan for the implementation of the Agreement.
Once the above arrangements have entered into force, the implementation group may discuss, at the request of either side, any other issues relating to these arrangements.
The full implementation process will commence upon receipt of written acceptance of Action plan.
Responsible:
Core group
Start:
Deadline:
Comment:
Any request for a possible modification to NewCo mobile infrastructure may be raised under these discussions.
6.1
Tasks:
Nomination of contact persons / creation of 3 sub-groups
1. Regulator co-operation
2. Operators
3. Postal services
Responsible:
Core group
Start:
15/01
Deadline:
15/01
Comment:
6.2
Tasks:
Drafting action plan
Responsible:
Core group
Start:
15/01
Deadline:
29/06
Comment:
6.3
Tasks:
Written acceptance of action plan
Responsible:
Core group
Political framework
Start:
Deadline:
1/09
Comment:
1.0
Tasks:
In the context of the EU-facilitated dialogue, both sides agree that Kosovo shall be allocated a 3-digit dial code from the ITU in line with the standards and principles and timetable of the ITU, The two sides agreed that a mutually accepted modality will be found regarding this process within three months, with EU facilitation as necessary.
Responsible:
Core group
Start:
15/11
Deadline:
Comment:
1.1
Tasks:
Approach the ITU with EU facilitation as necessary
Responsible:
Core group
Start:
15/11
Deadline:
Comment:
It is agreed that Austria sends the letter to the ITU to initiate this procedure.
The text of this letter is in Annex 2 to this Action Plan
1.2
Tasks:
Allocation of 3-digit dial code
Both parties agree Kosovo will have the sole responsibility for implementing this code, after Kosovo is allocated this 3-digit code by the ITU.
ITU will communicate with RAEPC as the sole administrator of this code if necessary.
Responsible:
Core group
Start:
Deadline:
15/01/2016
Comment:
The ITU publishes its bulletins on the 1st and the 15th of the
month.
The text of the ITU bulletin is in Annex 1 to this Action Plan.
The denomination of Kosovo in the ITU’s technical annexes is in Annex 3 to this Action Plan.
1.5
Tasks:
The aim is that the migration period relating to the dial code should end by January 2015.
After this date, this dial code from the ITU will be used by all operators in Kosovo.
Operators from both parties will reduce costs to local charges for citizens.
Responsible:
Core group
Regulator co-operation
Operators
Start:
1/04/2016
Deadline:
1/07/2016
Comment:
Will also need to involve NewCo.
(see point 3 and 4 below:
only operators authorised by RAEPC will be able to operate in Kosovo).
1.6
Tasks:
Migration strategy to be drafted by RAEPC, including new numbering plan under the new dial code.
RAEPC will ensure that there is no overlap between the parties of the fixed and mobile numbering plan.
The migration strategy will emphasise that this dial code will be used by all operators in Kosovo.
Responsible:
RAEPC
Regulator co-operation
Start:
01/01/2016
Deadline:
1/04/2016
Comment:
If any operator requires an additional delay, it may present
a request to RAEPC.
NewCo will be enabled, by means of a technical solution to allow its subscribers not to use
the Serbian international dialling code when calling from Kosovo.
1.7
Tasks:
Operators from both parties will reduce costs to local charges for citizens, in accordance in EU practices.
Both sides will ensure that there will be no institutional, legal or procedural obstacles to do so.
Responsible:
Regulator co-operation
Regulators
Start:
1/10
Deadline:
01/02/2016
Comment:
2.0
Tasks:
Regulators in both sides will agree technical agreements to harmonise the use of spectrum for GSM, and television signal, including digital terrestrial broadcasting, with the aim of ensuring mutually uninterrupted provision of services based on the principles of ITU and avoiding harmful interference between services.
Each Party commits not to cover the border/boundary of the other Party intentionally.
Responsible:
Regulator co-operation
Start:
Deadline:
Comment:
2.1
Tasks:
Definition of technical data to be exchanged for point 2.2
Responsible:
Regulator co-operation
Start:
01/09
Deadline:
15/09
Comment:
After this date, data to be exchanged continuously and when needed
2.2
Tasks:
Regulators will sign technical agreements to harmonise the use of radio frequency spectrum for mobile telephony with a view to avoid intentional interference between services and not to cover the border / boundary of the other party intentionally.
Responsible:
Regulator co-operation
Agreements to be approved by core group
Start:
15/09
Deadline:
01/03/2016
Comment:
After this date, data to be exchanged continuously and when needed
2.5
Tasks:
The regulators will also encourage and facilitate the process of interconnection and roaming agreement between the mobile operators of both sides with a view to reducing costs to citizens.
They will also enter into a harmonisation process for digital frequencies.
Responsible:
Regulator co-operation
Start:
Deadline:
Comment:
2.6
Tasks:
Regulators will encourage their existing fixed operators to enter into interconnection agreements with the fixed operators of the other party.
Regulators will encourage their existing mobile operators to enter into interconnection and roaming agreements with the mobile operators of the other party.
Responsible:
Start:
1/10
Deadline:
1/02/2016
Comment:
These agreements should take account of other regional initiatives which will promote
reducing roaming fees for all of the operators authorised by regulators from both sides.
Also linked with 1.7
2.7
Tasks:
Regulators will sign technical agreement on the harmonisation of the digital and analogue broadcasting spectrum with a view to avoid intentional interference between services and not to cover the border / boundary of the other party intentionally.
Responsible:
Regulator co-operation
Agreements to be approved by the core group
Start:
1/10
Deadline:
01/03/2016
Comment:
Other responsible institutions should be involved.
Procedures mentioned above will leave enough bandwidth for multiplex for existing
broadcasting for Serbian population
3.0
Tasks:
On fixed telephony, a full license for fixed telecommunications services will be issued to a NewCo, subsidiary of a Serbian company registered in accordance with the Kosovan regulatory framework.
Responsible:
Start:
Deadline:
Comment:
The current fixed active telecommunications infrastructure should be regularly maintained until the license is granted in 3.4
3.1
Tasks:
Definition of NewCo (inventory, services, infrastructure, and network expansion, mode of function of the NewCo before and during the migration period according to point 1.5) and legal establishment
Responsible:
Operator
Draft to be approved by core group
Start:
1/09
Deadline:
01/12
Comment:
3.2
Tasks:
Registration of NewCo in Kosovo, in accordance with the Kosovan legal
framework
Responsible:
Core Group
Start:
13/5
Deadline:
31/08
Comment:
It is agreed that there will be one company, a subsidiary of the Serbian company, that will
apply for both the fixed license and the temporary authorisation for mobile operations.
Deadline to grant the company a business license in accordance with Kosovan legal and regulatory framework.
3.3
Tasks:
Application to RAEPC Regulator for authorisation for fixed telecommunications services
Responsible:
Regulator co-operation
Operators
Start:
15/11
Deadline:
Comment:
Deadline in accordance with Kosovan legal and regulatory framework.
3.4
Tasks:
Issuing authorisation
This authorisation will be delivered to the EU facilitator by 01/01/2016, to enter into force only when handed over to the operator.
The EU facilitator will hand it over to the operator when Kosovo shall be allocated a 3-digit dial code from the ITU.
Responsible:
RAEPC
Start:
Deadline:
15/01/2016
Comment:
Timetable to issue the license application according to Kosovan regulatory framework
3.5
Tasks:
Transfer of fixed assets (as defined in 3.1) and employees to the NewCo
Responsible:
Regulator cooperation
Operators
To be approved by core group
Start:
26/08
Deadline:
15/12
Comment:
The EU will facilitate the transfer of fixed assets to be used by the NewCo.
The assets currently used by the Serbian company (as defined in 3.2) will be transferred to the NewCo.
4.0
Tasks:
On mobile telephony, the Kosovo authorities will permit the new company a temporary authorisation, under Kosovo regulatory framework, for current operations, limited to the current infrastructure on the ground.
This temporary authorisation will not expire before
January 2015.
The temporary authorisation will expire once the Kosovo authorities issue a new full, unrestricted, mobile telephone license as a result of a tender / auction.
The tender will be organised in line with EU Standards.
Responsible:
Start:
Deadline:
Comment:
The current fixed active telecommunications infrastructure of NewCo should be regularly maintained until the license is granted in 4.2
4.1
Tasks:
Submission of request for temporary authorisation
Responsible:
Regulator co-operation
Operators
Start:
15/11
Deadline:
Comment:
This submission should be made at the same time as the Austrian letter is sent to the ITU – see 1.1
4.2
Tasks:
Issuing temporary authorisation.
This temporary authorisation will be delivered to the EU facilitator, by 01/01/2016 to enter into force only when handed over to the operator.
The EU facilitator will hand it over to the operator when Kosovo shall be allocated a 3-digit dial code from the ITU.
This temporary authorisation will not expire before 01/03/2017
Responsible:
RAEPC
Start:
Deadline:
15/01/2016
Comment:
This authorisation is delivered on the same day as the ITU code is allocated to Kosovo (see point 1.2).
4.3
Tasks:
Negotiation of interconnection agreement between NewCo and other authorised operators.
Responsible:
Regulator co-operation
Operators
Start:
01/10
Deadline:
01/02/2016
Comment:
4.4
Tasks:
Transfer of fixed assets for mobile telephony (as defined in 4.1) to the NewCo
Responsible:
Regulator co-operation
Operators
To be approved by the core group
Start:
26/08
Deadline:
15/12
Comment:
5.0
Tasks:
Although Postal services were not part of these discussions, both sides agree to discuss them at a later stage.
Responsible:
Postal services group
Start:
01/12
Deadline:
Comment:
Working groups:
Kosovo
Working Group on Regulator co-operation Mr Ekrem Hoxha from RAEPC (ekrem.hoxha@art-ks.org)
Operators IMr lir Imeri (RAEPC)/ Mehdi Latifaj (PTK)
Postal Services Group:
Mr Sejdi Hoxha, Chief Executive Officer from Post of Kosovo (sejdi.hoxha@ptkonline.com)
Working groups:
Serbia Working Group on Regulator co-operation Mr Milan Jankovic from RATEL /
Operators Mr Milan Aleksijevic (Telekom Srbija)
Postal Services Group:
Mr Vladimir Dimitrijović (Post of Serbia)
Annex 1:
text of ITU bulletin
With the agreement of the Administration of the Republic of Serbia, the Director of TSB has assigned the following international codes to Kosovo:
E.164 Code (as defined in Recommendation ITU-T E. 164 section 4.1): 383
E.212 Code (as defined in Recommendation ITU-T E. 212 section 3.3): 221
Q.708 signalling area network code (SANC): 7-214
The Activation dates of these codes and the transition from the currently-used codes to these assigned codes will be advised later.
Annex 2:
text of Austrian letter to the ITU
Dear Secretary-General,
In the framework of the EU-facilitated Dialogue between Kosovo and Serbia, I have the honour of requesting, on behalf of Serbia and Kosovo, that the International Telecommunications Union begins the process of allocating a 3 digit dial code to Kosovo.
As part of the aforementioned dialogue, the Prime Ministers of Kosovo and Serbia reached an agreement in September 2013 that Kosovo should be allocated a 3 digit dial code, in line with the standards and principles and timetable of the ITU.
Both sides also agreed that a mutually accepted modality would be found regarding this process, with EU facilitation as necessary.
I would like to inform you that both sides have agreed that this mutually accepted modality be that the Republic of Austria requests this code for Kosovo.
I would be grateful if you could proceed, as quickly as possible, to allocate one of the two unallocated codes (+383 or +384) for use by the Kosovo authorities.
I would also be grateful if you could confirm that the ITU bulletin has been published.
Yours sincerely,
Annex 3:
denomination of Kosovo in the ITU’s technical annexes
In the technical annexes to the ITU’s bulletins, Kosovo will be referred to as Kosovo * with the footnote “This designation is without prejudice to positions on status, and is in line with UNSCR 1244 and the ICJ Opinion on the Kosovo declaration of independence."